Privacy Policy & Terms of Service
Effective Date: 21st September, 2024
Last Updated: 1st December, 2024
Last Updated: 1st December, 2024
MaxMax Legal & Corporate Services Pvt. Ltd. ("we," "our," or "us") is committed to
protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your
information when you interact with Remo AI, our settlement process optimization solution.
If you do not agree with the terms of this Privacy Policy, please do not use our services.
If you do not agree with the terms of this Privacy Policy, please do not use our services.
1. Information We Collect
We may collect the following types of information when you interact with Remo AI:
1.1 Personal Information
• Name, contact information (email, phone number), and professional details.
• Financial data as required for settlement processing and optimization.
• Financial data as required for settlement processing and optimization.
1.2 Usage Information
• Interaction details, system preferences, and workflow patterns to improve service quality and settlement processes.
1.3 Technical Information
• Device information, IP address, and browser type for system optimization and security.
2. How We Use Your Information
Your information is used for the following purposes:
• Service Delivery: To enable Remo AI to provide tailored settlement process solutions and function as your digital teammate.
• Compliance: To adhere to RBI guidelines and other financial regulatory requirements.
• Analytics: To provide actionable insights and performance metrics through our comprehensive admin panel.
• Optimization: To improve settlement operations and reduce cycle times for your organization.
• Compliance: To adhere to RBI guidelines and other financial regulatory requirements.
• Analytics: To provide actionable insights and performance metrics through our comprehensive admin panel.
• Optimization: To improve settlement operations and reduce cycle times for your organization.
3. Information Sharing and Disclosure
We do not sell or rent your information. We may share your information only in the
following circumstances:
• With Financial Institutions: To facilitate settlement processes in compliance with their policies and requirements.
• Legal Requirements: If required by law or in response to valid legal requests.
• Service Providers: With trusted third parties who assist us in providing and maintaining our services under strict confidentiality agreements.
• Legal Requirements: If required by law or in response to valid legal requests.
• Service Providers: With trusted third parties who assist us in providing and maintaining our services under strict confidentiality agreements.
4. Data Security
We employ advanced security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These include:
• End-to-end encryption for all data transmission.
• Secure server facilities with industry-standard protections.
• Regular vulnerability assessments and security audits.
• Continuous compliance monitoring for data protection regulations.
However, no data transmission or storage system is completely secure. If you have concerns, please contact us.
5. Retention of Information
We retain your information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, to maintain compliance with financial regulations, or as required by law.
6. Your Rights
You have the right to:
To exercise your rights, please contact us at info@remoai.in.
• Access, update, or delete your personal information where applicable.
• Restrict or object to certain data processing activities.
• Request information about how your data is being used.
• Lodge a complaint with a data protection authority if you believe your rights have been violated.
7. Cookies and Tracking Technologies
Our website and services may use cookies and similar technologies to enhance user experience, analyze usage patterns, and optimize our settlement solutions. You can manage your cookie preferences through your browser settings.
8. Third-Party Links
Our website or services may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies before providing any information.
9. Updates to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The latest version will always be available on our website, and significant changes will be communicated to users.
10. Terms of Service
10.1 Use of Service
By using Remo, you agree to use the service solely for legitimate settlement process optimization within your financial institution. You agree not to use the service for any illegal or unauthorized purpose.
10.2 Service Availability
We strive to provide uninterrupted service, but we cannot guarantee that the service will be available at all times. We reserve the right to modify, suspend, or discontinue the service with or without notice.
10.3 Intellectual Property
All content, features, and functionality of Remo, including but not limited to code, algorithms, and user interfaces, are owned by MaxMax Legal & Corporate Services Pvt. Ltd. and are protected by intellectual property laws.
10.4 Limitation of Liability
To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use or inability to use the service.
10.5 Governing Law
These terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.
By using Remo, you agree to use the service solely for legitimate settlement process optimization within your financial institution. You agree not to use the service for any illegal or unauthorized purpose.
10.2 Service Availability
We strive to provide uninterrupted service, but we cannot guarantee that the service will be available at all times. We reserve the right to modify, suspend, or discontinue the service with or without notice.
10.3 Intellectual Property
All content, features, and functionality of Remo, including but not limited to code, algorithms, and user interfaces, are owned by MaxMax Legal & Corporate Services Pvt. Ltd. and are protected by intellectual property laws.
10.4 Limitation of Liability
To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use or inability to use the service.
10.5 Governing Law
These terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.
11. Contact Us
If you have any questions or concerns about our Privacy Policy, Terms of Service, or our practices, please contact us:
MaxMax Legal & Corporate Services Pvt. Ltd.
Regd. Off: C-5/7, Vasant Kunj,
New Delhi 110070, India
Email: info@remoai.in
Phone: +91 8765 432109